Removals insurance
Britannia Goodwins International Removals & Storage has been successfully moving people since 1935, and we value your home and its contents as much as you do. However, we also know that occasionally accidents can happen when you're moving house.
Not only can we provide insurance to suit your particular needs and your goods, but we can also match it to the destination that you are travelling to. If you are moving overseas we offer marine and international removal insurance.
Whether you're moving across the road or across the globe, we offer a variety of insurance packages to suit your removal and storage requirements.
Of course, we do everything we can to avoid a situation where you'd need to claim, including using the latest packing and loading techniques. But we're all human, and occasionally accidents can happen.
We also suggest you check your home and contents insurance policies before you move to see if they cover your belongings during your removal, at what level they're covered and if you need to purchase a supplemental policy.

Cancellations & date changes
Chains collapse or cause delays, builders don't always finish when expected, or other issues stop your move from happening when you planned. Because of this, we suggest customers take out cancellation insurance for their moves. As long as you notify us by 5pm on the day before your move, your move will be rescheduled for you at no additional cost if you have the cancellation cover in place.
Late key waiver
Sometimes the keys to your new home and ready and waiting at the time you're scheduled to receive them. Other times, you're left waiting for the keys - sometimes for hours - which causes a delay in your move as the removal men wait for the keys so they can unload your belongings into your new home. With Late Key Waiver coverage, you can avoid paying extra waiting charges (which can be expensive) while your keys are delayed.
Claims notification
In the unlikely event of loss and/or damage which may give rise to a claim under this insurance, immediate notice must be given in writing to the Company. Unless a time extension has been requested by you, and agreed by the Company in writing, it is a general condition under this insurance that full details of any losses and/or damages for removals and storage must be notified within 7 days after delivery or, in the case of non-delivery, within 7 days from when your property would normally be delivered. For overseas removals and storage outside the United Kingdom the time limit is 30 days. These time limits apply whether or not your property has been unpacked.
Should you need to make a claim, we'll treat your claim with respect, courtesy and professionalism.

Removal quote appointment booking service
Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Your service was great from the office staff through to the removers
Why did you choose to get a quote from us and where did you get our contact details?
Yours was a competitive quote and I found you by googling removal companies
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Good quote and you could fit in with our moving date
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They arrived early, were very efficient and polite and helpful
How would you rate our communication?
10/10
How can we improve our service?
Your service was great from the office staff through to the removers
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
I would highly recommend you
Impressed by your representative and his suggestions for the move
Why did you choose to get a quote from us and where did you get our contact details?
We found you on the internet and were impressed by your representative and his suggestions for the move
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Because you gave me a reasonable quote.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Very helpful efficient and cheerful
How would you rate our communication?
10/10
How can we improve our service?
Your phone contact was very helpful, and even came back to us after a very short time with a replacement after initially saying you had no availability for our chosen date
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Very professional from start to finish
From quote to removal, excellent service
Why did you choose to get a quote from us and where did you get our contact details?
Good reviews online
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Explained everything to us and reasonably priced
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They worked efficiently and nothing was too much trouble even though we wasn’t sure if the move would go ahead
How would you rate our communication?
10/10
How can we improve our service?
Nothing to change
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
From quote to removal, excellent service
Couldn’t have had a better team
Why did you choose to get a quote from us and where did you get our contact details?
Moved house previously with you. Contact details from internet
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Previously used your services
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
John, Anthony and Tyler couldn’t have been more helpful. Very clean, tidy, friendly and caring. Couldn’t have had a better team. Catherine Tuft and Matthew were also very sympathetic, accommodating and helpful.
How would you rate our communication?
10/10
How can we improve our service?
Don’t know
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
All went very smoothly and quickly
UK Quote
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European Removals Quote Request
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International Removals Quote Request
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Self Storage
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UK Price Guide
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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Britannia Goodwins is a trading name of John Bradshaw and Son Limited
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