Trade Enquiries

Made light work of everything

Why did you choose to get a quote from us and where did you get our contact details?
Found on the Internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Seemed like a reputable company

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Paul, Alan and Gaz were fantastic, very quick and very efficient. Did everything we asked.

How would you rate our communication?
10/10

How can we improve our service?
Keep up the good work don't let standards drop.

How likely are you to recommend us to your friends / family?
10/10                                                                                                              

Email to Matt

The service you guys gave was absolutely top class. Thanks so much. Paul, Alan and Gaz were absolutely brilliant we were so impressed with them, made light work of everything, really polite and did everything we asked of them. Keep up the good work.

Kind regards                           

Never seen something so well protected before

Why did you choose to get a quote from us and where did you get our contact details?
You came recommended at the local level by my parents and have a strong international presence

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Your team immediately put me at ease and I felt my goods would be really looked after. The quote was actually a little expensive that your competitor, but peace of mind was most important for me.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Honestly excellent and cannot praise them enough. Moving is always stressful and moving to California even more so. The items they sent are irreplaceable to me and they were extremely well contained. I have never seen something so well protected before -- Thanks Chris and Alan. Everything arrived exactly as it left. This was all managed by Matthew Myers who was excellent from start to finish

How would you rate our communication?
10/10

How can we improve our service?
Honestly hard to find any faults.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thank you for making it so smooth and flawless

Email to Matt

I’m just dropping you a line (and some photos) to say I have received my goods from Stafford.
I’ll be honest, I have never seen something so well wrapped and protected before! Please can you pass on my thanks to the guys that collected my things, wrapped and shipped? I am very grateful for their care and diligence.
I would also like to thank you for all your efforts these past 2 or so months. It’s been a pleasure to work with you and I will definitely recommend yourself and Goodwins to others in my position. If you have a form or review you’d like me to fill out, please let me know.

All the best!