Removals to the UK from Europe

Professional, friendly and you delivered on your promises

Why did you choose to get a quote from us and where did you get our contact details?
Used your services before

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Previous experience from using yourselves and also the way my enquiry was dealt with. Professional, friendly and you delivered on your promises.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
I had 2 moves. One from my father's property on the 25/6 and into storage and then on the 12/7. Gareth and Jack were simply outstanding on the 25/6. It was a very hot day and they had to carry all the items down 8 flights of stairs as unable to use the lift. They were organised, friendly, really hard working and respectful of the property. 10/10. I therefore was very pleased to see that they had been allocated to me on the 12/7 along with John. Once again outstanding service. Hard working, fast, nothing was too much trouble. Polite and respectful and also patient when I decided I wanted a piece of furniture moved ..again. I cannot praise the team enough. They are a credit to Britannia Goodwins and made my move a lot more bearable and funny at times which lightened the whole stress of moving.   If I ever move again  (long shot !) then I will want the same team.. Simply the Best! Please pass on my gratitude to them all and in particular Gareth and Jack who had the tough job of the stairs!

How would you rate our communication?
10/10

How can we improve our service?
Nothing.... outstanding!

How likely are you to recommend us to your friends / family?
10/10

Friendly, helpful, patient, unflustered and just an amazing bunch of guys.

Why did you choose to get a quote from us and where did you get our contact details?
I have known about you for a while, brand recognition

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
It was a decision based on cost.  Your surveyor won you the contract with a correct assessment of how much stuff we had.  The competitors over estimated and as such over quoted.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were excellent in every way, from beginning to end.  Friendly, helpful, patient, unflustered and just an amazing bunch of guys.

How would you rate our communication?
10/10

How can we improve our service?
The best I could have hoped for

How likely are you to recommend us to your friends / family?~
10/10

Is there anything else you would like to tell us about your move?
Not much other than it was seamless and the service was exceptional throughout.