Customer Reviews

Thanks guys, you were the best

Why did you choose to get a quote from us and where did you get our contact details?
Our original removals were unable to move us due to short notice on completion date. Recommended by Ewe move agent.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Great price and really helped us out when we had just a week’s notice to move. Also dismantled and reassembled triple wardrobe on the day which made a massive difference.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Paul and Alan were tremendous from the minute they arrived. Constantly communicating with me and checking in regarding where boxes/items needed to go. They stored everything and organised our belongings brilliantly making the whole experience seamless and easy. Thanks guys, you were the best!

How would you rate our communication?
10/10

How can we improve our service?
You can’t!

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Garden pots were stored at your yard and yet to be delivered but we had no issues with this due to van size available to us

​From quote to removal, excellent service

Why did you choose to get a quote from us and where did you get our contact details?
Good reviews online

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Explained everything to us and reasonably priced

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They worked efficiently and nothing was too much trouble even though we wasn’t sure if the move would go ahead

How would you rate our communication?
10/10

How can we improve our service?
Nothing to change

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
From quote to removal, excellent service

Clear information, great advice and competitive price

Why did you choose to get a quote from us and where did you get our contact details?
Received flyer, BAR registered

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Clear information, great advice and competitive price

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Very professional, extremely tidy, very courteous and friendly

How would you rate our communication?
10/10

How can we improve our service?
Nothing comes to mind

How likely are you to recommend us to your friends / family?
10/10

Reputable company

Why did you choose to get a quote from us and where did you get our contact details?
Reputation, and online

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Reputable company

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The team we had from start to finish were absolutely brilliant.

How would you rate our communication?
10/10

How can we improve our service?
Nothing

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
John, Chris, Jack, Adam & Anthony were the team that helped us move. They were very professional, and John kept me calm when I worried about size of storage I had booked at other end. Credit to your company.

Impressed by your representative and his suggestions for the move

Why did you choose to get a quote from us and where did you get our contact details?
We found you on the internet and were impressed by your representative and his suggestions for the move

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Because you gave me a reasonable quote.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Very helpful efficient and cheerful

How would you rate our communication?
10/10

How can we improve our service?
Your phone contact was very helpful, and even came back to us after a very short time with a replacement after initially saying you had no availability for our chosen date

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Very professional from start to finish

Couldn’t have had a better team

Why did you choose to get a quote from us and where did you get our contact details?
Moved house previously with you. Contact details from internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Previously used your services

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
John, Anthony and Tyler couldn’t have been more helpful. Very clean, tidy, friendly  and caring. Couldn’t have had a better team. Catherine Tuft and Matthew were also very sympathetic, accommodating and helpful.

How would you rate our communication?
10/10

How can we improve our service?
Don’t know

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
All went very smoothly and quickly

Available at very short notice

Why did you choose to get a quote from us and where did you get our contact details?
Internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
You were available at very short notice.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Paul, Alan Tony and crew were always extremely helpful, efficient and accommodating.

How would you rate our communication?
10/10

How can we improve our service?
We were satisfied with handling.

How likely are you to recommend us to your friends / family?
9/10

Is there anything else you would like to tell us about your move?

Our move was very last minute but Darren managed to resolve the situation and solve all problems expertly.

Your service was great from the office staff through to the removers

Why did you choose to get a quote from us and where did you get our contact details?
Yours was a competitive quote and I found you by googling removal companies

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good quote and you could fit in with our moving date

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They arrived early, were very efficient and polite and helpful

How would you rate our communication?
10/10

How can we improve our service?
Your service was great from the office staff through to the removers

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
I would highly recommend you

Everything went smoothly

Why did you choose to get a quote from us and where did you get our contact details?
I had previously used your services

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
I‘ve previously used your services

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
John, Anthony and Danny were very helpful and courteous.

How would you rate our communication?
10/10

How can we improve our service?
The only improvement I can think of is possibly come to the property for the survey.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Everything went smoothly 

Very grateful for the spirit in which they went about their work.

Email to Lynne

Dear Lynne

Darren and the team arrived on 16th October to start the packing and removal process, which was completed on 18th. Our domestic situation had been frustrated by a call only two days earlier to tell us that our proposed house purchase in Harrogate had fallen through. This greatly altered the amount of stuff that we could send for longer term storage, and we were still revising our arrangements when your team arrived.

So we (Pamela and me, and our sons, Simon and Richard) were doubly appreciative of the friendly and helpful manner that prevailed from start to finish. We enjoyed their company and we were very grateful for the spirit in which they went about their work.

The other part of the ‘acid test’ is the manner and condition in which our possessions are off-loaded when we finally take possession of our next home. But the whole process got off to a first class start.

Please don’t hesitate to pass on my remarks and grateful thanks.

With kind regards,