Customer Reviews

One of the best removal teams we have dealt with

Why did you choose to get a quote from us and where did you get our contact details?
Google

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Reviews and price. Competitive and a few hundred cheaper than others. Plus good communication.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The team were amazing. Made the move easier to deal with, especially having 2 nervous dogs and a cat. Nothing was too much trouble for the guys. One of the best removal teams we have dealt with and we have moved several times in the last 15 years.  

How would you rate our communication?
10/10

How can we improve our service?
No suggestions.

How likely are you to recommend us to your friends / family?
10/10

Would highly recommend you to anyone that asks!

Why did you choose to get a quote from us and where did you get our contact details?
I had used you in the past for the company I worked for and was impressed

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
I was impressed the last time I used you

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Adam, Ant and Gaz were brilliant on the day. Couldn't fault them and certainly did Goodwins proud! Would use you again in the future and I would highly recommend you to anyone that asks!

How would you rate our communication?
10/10

How can we improve our service?
Nothing you could improve on as it went seamless

How likely are you to recommend us to your friends / family?
10/10

Lovely friendly lads

Why did you choose to get a quote from us and where did you get our contact details?
Friend of an employee

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Trusted you would do a good job

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Lovely friendly lads

How would you rate our communication?
10/10

How can we improve our service?
Everything was great

How likely are you to recommend us to your friends / family?
10/10

Made light work of everything

Why did you choose to get a quote from us and where did you get our contact details?
Found on the Internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Seemed like a reputable company

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Paul, Alan and Gaz were fantastic, very quick and very efficient. Did everything we asked.

How would you rate our communication?
10/10

How can we improve our service?
Keep up the good work don't let standards drop.

How likely are you to recommend us to your friends / family?
10/10                                                                                                              

Email to Matt

The service you guys gave was absolutely top class. Thanks so much. Paul, Alan and Gaz were absolutely brilliant we were so impressed with them, made light work of everything, really polite and did everything we asked of them. Keep up the good work.

Kind regards                           

Friendly and efficient

Why did you choose to get a quote from us and where did you get our contact details?
Recommended by a friend

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Price

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly and efficient

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Nothing was rushed or too much trouble

Why did you choose to get a quote from us and where did you get our contact details?
Local to where I live

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Local

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The team were extremely helpful and even though things were held up by solicitors kept things calm and nothing was rushed or too much trouble. We were impressed.

How would you rate our communication?
10/10

How can we improve our service?
The online form could be simplified.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Very helpful team, I would recommend your company.

Cannot praise them enough for their professionalism and work ethic.

Why did you choose to get a quote from us and where did you get our contact details?
Reputation, online

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
A great service

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Chris, Gaz, John, Adam, Jack, Ant and Kim all worked extremely hard in very difficult weather conditions over a 5 day period. I cannot praise them enough for their professionalism and work ethic.

How would you rate our communication?
10/10

How can we improve our service?
There is nothing that I would suggest which could be improved.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Extremely satisfied because the team helped us through every step of the way.

Very obliging, polite, friendly and uncomplaining

Why did you choose to get a quote from us and where did you get our contact details?
Card through post

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Availability at short notice and competitive price

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Very obliging, polite, friendly and uncomplaining

How would you rate our communication?
9/10

How likely are you to recommend us to your friends / family?
10/10

These guys were excellent

Why did you choose to get a quote from us and where did you get our contact details?
Recommendation from neighbours

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Conveniently located to the house I had sold

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Very professional

How would you rate our communication?
10/10

How can we improve our service?
I cannot think of anything which would improve the service

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Moving house is a traumatic experience. Good professional team is necessary and these guys were excellent.

Never seen something so well protected before

Why did you choose to get a quote from us and where did you get our contact details?
You came recommended at the local level by my parents and have a strong international presence

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Your team immediately put me at ease and I felt my goods would be really looked after. The quote was actually a little expensive that your competitor, but peace of mind was most important for me.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Honestly excellent and cannot praise them enough. Moving is always stressful and moving to California even more so. The items they sent are irreplaceable to me and they were extremely well contained. I have never seen something so well protected before -- Thanks Chris and Alan. Everything arrived exactly as it left. This was all managed by Matthew Myers who was excellent from start to finish

How would you rate our communication?
10/10

How can we improve our service?
Honestly hard to find any faults.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thank you for making it so smooth and flawless

Email to Matt

I’m just dropping you a line (and some photos) to say I have received my goods from Stafford.
I’ll be honest, I have never seen something so well wrapped and protected before! Please can you pass on my thanks to the guys that collected my things, wrapped and shipped? I am very grateful for their care and diligence.
I would also like to thank you for all your efforts these past 2 or so months. It’s been a pleasure to work with you and I will definitely recommend yourself and Goodwins to others in my position. If you have a form or review you’d like me to fill out, please let me know.

All the best!