A member of the British Association of Removers
Britannia Goodwins International Removals & Storage is proud to be a member of the British Association of Removers (BAR), and unreservedly subscribe to their code of practice.
Our membership in BAR helps our customers know that we are a professional, reliable organisation committed to a required high standard of service as mandated by the BAR Code of Practice.
We are committed to providing quality removal services to all of our customers.
Membership in the BAR is a long and thorough process which includes annual inspections, company records checks, insurance checks, staff training requirements and much more.
One of the main purposes behind the BAR is to protect consumers when they are moving home, including an Advance Payment Guarantee - in the unlikely event that the BAR member removal company you choose go out of business before your move and you have paid for your move, the APG scheme will help (subject to terms and conditions).
We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:
Furniture & Home Improvement Ombudsman
Premier House
First Floor
1-5 Argyle Way
Stevenage
Hertfordshire
SG1 2AD T: 0333 241 3209
fhio.org
Removal quote appointment booking service
Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
We could not have asked for more
Why did you choose to get a quote from us and where did you get our contact details?
Google search. We were moving 200 miles so wanted a national company with that experience
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Competitive quote. Surveyor demonstrated previous practical experience and was reassuring about the process
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Arrived on time. Respectful and efficient throughout despite the added complication of major roadworks outside our property on the move day.
How would you rate our communication?
10/10
How can we improve our service?
We could not have asked for more. Britannia Bradshaw exceeded our expectations
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Very prompt response when we requested collection of our packing boxes. Thank you
Professional, courteous, caring and very accommodating
Why did you choose to get a quote from us and where did you get our contact details?
Search engine
How would you rate the way we dealt with your initial enquiry?
8/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Competitive on price, good reviews and liked how you proposed to do the move.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
All of them, Chris, John, Danny, Rob and Ant were professional, courteous, caring and very accommodating. They ensured everything was wrapped or covered properly, stored correctly and moved with care and attention. Nothing was too much trouble and they completed the move to time. We were more than completely satisfied with all the team.
How would you rate our communication?
9/10
How can we improve our service?
I can't think of anything at present.
How likely are you to recommend us to your friends / family?
10/10
Friendly, helpful, patient, unflustered and just an amazing bunch of guys.
Why did you choose to get a quote from us and where did you get our contact details?
I have known about you for a while, brand recognition
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
It was a decision based on cost. Your surveyor won you the contract with a correct assessment of how much stuff we had. The competitors over estimated and as such over quoted.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They were excellent in every way, from beginning to end. Friendly, helpful, patient, unflustered and just an amazing bunch of guys.
How would you rate our communication?
10/10
How can we improve our service?
The best I could have hoped for
How likely are you to recommend us to your friends / family?~
10/10
Is there anything else you would like to tell us about your move?
Not much other than it was seamless and the service was exceptional throughout.
Absolutely top class from start to finish
Email to Matt
Thanks again for the understanding from today, it was painful but we got there.
I also wanted to say that the guys today were absolutely top class from start to finish, incredibly helpful and polite, nothing was too much bother and it helped make what was a really difficult and stressful day for us a hell of a lot easier.
A real credit to the business, and if we move again we will 100% be using Britannia Goodwins thanks to those guys.
Thanks
Josh and Alicia
Alicia BroughUK Quote
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International Removals Quote Request
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Self Storage
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UK Price Guide
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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Britannia Goodwins is a trading name of John Bradshaw and Son Limited
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