How To Choose A Removal Company For An International Move
Whether you're moving to Europe or to another continent across the globe, when you're moving abroad there's so much you need to plan, coordinate, and arrange. While moving your belongings to your new home in another country is a critical part of your move, it most likely isn't your only focus during this stressful time. Because of this, picking the right company for your international move is crucial to the success of your move abroad.
Carefully selecting the company for your international relocation is a key factor to ensuring your belongings arrive in your new country safely, with only normal customs duties and charges. An expert international removal company will help your move abroad be as stress-free as possible.
Even if you don't choose Britannia Goodwins International Removals & Storage for your move abroad (but we really hope you do!), it is important to know what to look for in the removal company you choose for your international move.
What's their international removal experience?
International removals are very different from local and national moves, and require specialist knowledge of customs and duty, in addition to specialist export wrapping for your goods. Each requires experience and knowledge to ensure not only are your goods packed well and according to the requirements of your new country, but also so that they arrive safely through customs at your destination and at the door to your new home. Ask any removal company you speak with about your move abroad about their previous international moves and find out how knowledgeable they are about your destination and the procedures to move there. Also ask if their staff have had any specialist training on export wrapping, as this is a specialist skill that needs to be learned and is different than simply packing your items to avoid breakage in transport.
Are they accredited?
Is your international mover a member of FIDI? Are they a member of the British Association of Removers (BAR)? Both FIDI and the BAR insist on minimum standards for removal companies, and will help should something go wrong. It is also worth checking if your removal company is ISO certified, keeping to international standards of quality for both their business and customers.
Who works for them?
Are their staff experienced in export packing and international removals? Are they trained on an ongoing basis? Reputable international removal companies provide ongoing training for their staff to keep their skills at top level and to ensure they're knowledgable on the latest techniques.
Make sure they perform a CRB check (at minimum) on their employees. With an international move, you'll need to fill in customs paperwork and you'll normally need to provide a copy of your passport to the removal company - make sure your private information is in safe hands.
What kind of packing material do they use?
It may seem like a basic question, or even something you've never considered before. However, a quality international mover will only use high specification packing material for your move abroad. The items you're moving abroad are of great value to you - emotionally and financially - and your international removal company should also want your household goods to arrive at your new home in good condition.
What's the company's health?
We don't mean if the people working there are ill with the flu, rather, you should check if the company have a long history of trading and a stable financial profile? Do they have long-term employees on staff? The knowledge and experience gained over the years is invaluable when it comes to your overseas move - especially when creating relationships with partners overseas.
Do they offer the services you need - both in the UK and at your destination abroad?
Choose a removal company that has solid, long-standing connections with partners overseas - feel free to ask your chosen company about these. A good company will be happy to tell you about their plans for your removal, especially once your goods have left the UK.
Removal quote appointment booking service
Britannia Goodwins Removals & Storage can help your overseas move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Everything went smoothly
Why did you choose to get a quote from us and where did you get our contact details?
I had previously used your services
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
I‘ve previously used your services
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
John, Anthony and Danny were very helpful and courteous.
How would you rate our communication?
10/10
How can we improve our service?
The only improvement I can think of is possibly come to the property for the survey.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Everything went smoothly
Impressed by your representative and his suggestions for the move
Why did you choose to get a quote from us and where did you get our contact details?
We found you on the internet and were impressed by your representative and his suggestions for the move
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Because you gave me a reasonable quote.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Very helpful efficient and cheerful
How would you rate our communication?
10/10
How can we improve our service?
Your phone contact was very helpful, and even came back to us after a very short time with a replacement after initially saying you had no availability for our chosen date
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Very professional from start to finish
Reputable company
Why did you choose to get a quote from us and where did you get our contact details?
Reputation, and online
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Reputable company
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The team we had from start to finish were absolutely brilliant.
How would you rate our communication?
10/10
How can we improve our service?
Nothing
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
John, Chris, Jack, Adam & Anthony were the team that helped us move. They were very professional, and John kept me calm when I worried about size of storage I had booked at other end. Credit to your company.
Available at very short notice
Why did you choose to get a quote from us and where did you get our contact details?
Internet
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
You were available at very short notice.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Paul, Alan Tony and crew were always extremely helpful, efficient and accommodating.
How would you rate our communication?
10/10
How can we improve our service?
We were satisfied with handling.
How likely are you to recommend us to your friends / family?
9/10
Is there anything else you would like to tell us about your move?
Our move was very last minute but Darren managed to resolve the situation and solve all problems expertly.
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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